Apple Hit With Lawsuit Over 2016 MacBook Pro Keyboard


We contacted Apple for its point of view, but the company has yet to respond.

A lawsuit filed in federal court claims that the keyboard used in all the MacBook Pros and MacBooks made for several years is defective.

The lawsuit also requests punitive damages because, as they claim, Apple continued to build and sell laptops with the "butterfly" keyboard even though the company knew it was defective. According to the filing, "thousands" of MacBook and MacBook Pro owners have experienced some type of failure with Apple's butterfly keyboard, thus rendering the machine useless.

The suit states that the design of the keyboard is such that it resists very little amounts of debris or dust, which leads to unregistered keystrokes.

Some extreme cases have also witnesses, the key failure.

TechCrunch reporters adding that more than 17,000 people have signed the petition with the requirement that Apple has withdrawn all MacBook keyboards, with the type "butterfly".

Emoticons are displayed on the Touch Bar on a new Apple MacBook Pro laptop during a product launch event on October 27, 2016, in Cupertino, California.

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The "butterfly" mechanism replaced the older "scissor" mechanism, which is still used by the majority of laptop keyboards, and was meant to make the keys more stable and responsive when pressed. Photo: Apple It more evenly distributes the pressure from tapping on the keys.

This suit quotes numerous complaints from different users who have posted their problems on Apple's own Community Support forums.

The firm introduced its slimmer butterfly key-switch mechanism in 2015, and consumers haven't exactly been shy with expressing how they feel about it.

The MacBook butterfly keyboard is thinner, but the mechanism gets easily stuck according to both a recall petition and a lawsuit.

The case has two plaintiffs who claim to have purchased MacBooks with problems. One named plaintiff, Zixuan Rao, purchased a new 15-inch MacBook Pro in January and began to experience problems with the laptop's "B" key about a month later. Apple has a guide on how to clean a MacBook or MacBook Pro keyboard with compressed air, but further treatment requires fix by technicians.

While there's no indication of the number of laptops this has affected-and Apple has remained steadfast that its new key design is superior to the way keys are traditionally constructed-it's quite easy to find frustrated MacBook owners on social media.