There's a lot riding on the success of Apple's new HomePod smart speaker, so news that it had sold out on pre-orders ahead of the 9 February launch will have been met with a few sighs of relief in Apple's "spaceship" headquarters in Cupertino.
Apple has confirmed the issue, although it still hasn't said what's causing it.
Pic: POCKET-LINTApple's new smart speakers can discolour wooden surfaces, leaving a white mark where they are placed, the firm has acknowledged.
HomePod owners took to Twitter after white rings were left on wooden tables and worktop surfaces in the exact shape of the speaker's bottom ring.
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The NYT's Wirecutter site said Apple told it that "the marks can improve over several days after the speaker is removed from the wood surface". And if that doesn't work, then all you can really do is refinish the wood. It appears to come from HomePod's silicone base. The $499 gadget's silicon base can damage wooden surfaces, leaving behind an ugly stain. Recently, we learned that the smart speaker is hard to fix and the cost to get it repaired could be as much as buying a new HomePod (when out of warranty or for damage that is not covered).
While this issue has no doubt surprised many, it has also not gone down well with Apple enthusiast.
It's alright advice, I suppose, but would have been considerably more helpful if it had been on the support page before people had bought one and put it on a wooden table. In the case that the white rings don't fade, Apple recommends "cleaning the surface with the manufacturer's suggested oiling method". If not, Apple suggests wiping the area with a soft or damp cloth - or if further cleaning is needed - you should be sure to follow the furniture-maker's guidelines for cleaning stains.
Don't place HomePod near heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat.
After acknowledging the issue, Apple has updated its official page for HomePod.