PayPal acquisition TIO Networks leaked 1.6 million customer details in breach


PayPal's recently-acquired payment processor TIO Networks has revealed that up to 1.6 million customers have had their information stolen in a recent data breach.

"This ongoing investigation has identified evidence of unauthorised access to TIO's network, including locations that stored personal information of some of TIO's customers and customers of TIO billers", said PayPal.

In North Carolina, the vast majority of the potential breach applies to customers of the subsidiary Duke Energy Carolinas, which covers Charlotte, the Triad and parts of the Triangle. PayPal said it was looking into the vulnerabilities at TIO and discovered that users' information may have been compromised.

In a statement, the VP of Revenue Services for Duke Energy, Lesley Quick, said "This TIO Networks issue has possibly and unfortunately affected some of our customers, and we are doing all we can to help".

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Back in November, PayPal started investigating its newly-acquired subsidiary TIO Networks' servers for security vulnerabilities and chose to suspend the latter's operations after TIO's servers were found wanting in terms of information security standards practiced by PayPal itself.

TIO Networks is the company that owns the network used to process payments made at those locations.

PayPal suspended TIO Network's operations on November 10 to investigate security vulnerabilities in the TIO platform and the possible breach. For TIO consumers who were affected by the data breach, PayPal is offering free credit monitoring services via Experian.

TIO is now working with the companies it services to notify affected customers. "We sincerely apologize for any inconvenience caused to you by the disruption of TIO's service".